What to Expect

Getting Started

Please call 815-676-4688 to set up an appointment.  If you don't know which therapist you would like to see, one of our clinicians can determine the therapist who will best suit your needs.  If you reach our voicemail, clinicians are either busy with clients or out of the office. Please leave a detailed voicemail and one of our therapists will return your call promptly.

To assist in understanding your background and needs, we ask that you complete the following form. 

Client Background and Insurance Benefits


During your initial sessions, your therapist will gather your history, evaluate your concerns, and create a treatment plan. 

Sessions are typically once a week and last 45-55 minutes per session. The number of sessions will be determined by your progress toward meeting your goals.    

If you are unable to keep your appointment, please be sure to give 48-hour notice to avoid a missed session fee.


Services may be covered in full or in part by your health insurance carrier or employee assistance program. Please contact your carrier or us for further information. 

We currently accept BlueCross BlueShield PPO and privately paying clients. Some clinicians may accept other insurance plans, please click here to check their bio for any additional plans accepted


Unfortunately we do not accept Medicare or Medicaid. 

Services may be billed to your insurance carrier or privately paid. We accept Visa, MasterCard, Discover and American Express, as well as, check and cash.


Confidentiality is extremely important to us; we adhere to all ethical and government standards. Click Here for our Notice of Privacy Practices.

Your information and what is discussed in session will be kept between you and your therapist. In your first session, any limits to confidentiality will be explained.  

To maintain the highest level of confidentiality, each clinician is responsible for their own clinical work and professional conduct, not Plainfield Counseling Center, LLC or any of its other clinicians.